AI Zoom
[Zoom] Contact center AI in action – simple, effective, and transformative
No matter which way we turn, we are all hearing about AI. Generative AI, in particular, has been a buzzword in meeting rooms, at kitchen tables, and on social networks across the globe. And there’s serious substance to the hype. According to a recent McKinsey report, generative AI could add trillions of dollars to the global economy. Contact center AI is fast becoming a crucial component of customer service.